Personalized Children's Books
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Frequently Asked Questions
What are Personalized Children's Books?
What are Personalized Music CDs?
Is it safe to order through your site?
How long does it take before I receive my order?
What can I use as a "dedication" in the book?
How often will the "nickname" be used in the book?
Can I see the actual layout of the books (text and color illustrations)?
Can the book be personalized for a child located in another country?
Are your books available in other languages?
Is it okay to submit my order form without the child's age?
Can I see how the book is personalized for my child?
Can I read the entire story for all of the books?
How can I contact you if I'm having problems with your website?
Can I change the information I already submitted?
How do I redeem my Gift Certificate?
What is PayPal and is it secure?
What is your privacy policy?
What is your return policy?
Am I required to pay sales tax?
Why are both my phone number and email required?
What are Personalized Children's Books?
Personalized Children's Books are innovative and exciting story books where the reader becomes the star of his or her own adventure. Each story contains the child's name, age, hometown and friends, plus a special message from you. Personalized Children's Books encourages children to read and enhances their self-esteem and self-image. Our books will provide your child with a unique reading experience that he or she will want to repeat many times over. Bound in washable hard covers and featuring beautiful rich color illustrations, Personalized Children's Books are built to last a lifetime. We offer a number of titles to choose from for every occasion. Click here to visit our complete selection of titles.
What are Personalized Music CDs?
Personalized Music CDs are audio CDs that contain stories and theme songs from popular shows personalized to include your child's name. Your child's name is mentioned throughout the entire CD by their favorite characters. Unlike our personalized books that can be made to include any child's name no matter how unique, Music CDs have limited names available. Please verify that your child's name is available in the list of names when ordering a Personalized Music CDs. Each Personalized Music CD has their own list of available names. Also, if the spelling of your child's name is different, that's okay, we can spell the name any way you like, for example, Katelin, Kaitlyn, or Catelyn.
Find name for Elmo and Friends
Find name for Veggie Tales Sing-a-long
Find name for Veggie Tales Silly Songs
Find name for The Wiggles
Find name for Barney and Friends
Find name for Disney Princess Tea Party
Find name for Sing a Long with Mickey, Minnie and Goofy
Is it safe to order through your site?
YES, our site uses 128-bit encryption technology, which means that all the information you enter on our site will remain secure. Our site is secured by Thawte, a leader in providing web site security. You can tell that our site is secure because it will display the
on the bottom of your web browser when you place your order. To confirm our site's security certificate, you can click on the Thawte seal located on the bottom of our menu. Click here for information on Thawte's security services.
As added security, we are partnered with Authorize.Net, a secure payment gateway leader, to offer safe and secure credit card transactions for our customers. Authorize.Net manages the routing of sensitive customer information through their credit card processing networks. Authorize.Net adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure payment transactions
- Strict encryption methods and security protocols to protect your information
- Compliance with the Payment Card Industry (PCI) Data Security Standard
How long does it take before I receive my order?
We process and ship orders weekly, (rush orders are processed and shipped immediately). During the holidays (October - December) orders are shipped and processed within three business days. We offer three methods of shipping so you can decide how quickly you would like to receive your order. Click here for our shipping options and rates.
If you do not receive your order within 3 weeks of purchase, please notify us within 30 days and we will ship out a replacement order.
What can I use as a "dedication" in the book?
If the child is related to you and there is no special occasion, we typically suggest "With love, X" as the dedication. However, if you're giving a book as a birthday or holiday present, specify the occasion in the dedication such as "Happy Birthday! or "Merry Christmas! We also recommend that you indicate the year in which the book is given.
How often will the "nickname" be used in the book?
We suggest that you only include a nickname if it is a name that your child is commonly known by, such as "Rob" for Robert or "Liz" for Elizabeth. If the nickname is included, that name will be substituted for the child's actual name and will be used throughout the story. So please use discretion!
Can I see the actual layout of the books (text and color illustrations)?
We have reproduced an on-line sample of some of our popular books that shows you the actual layout of our books complete with text and illustrations. We feel this is the next best thing to holding the actual book to give you an idea of the book's layout. Please click on each of the links below for a book sample. Remember, all our books are hardcover.
| The Train with no Name | My Birthday Wish |
| Let's Count on Sesame Street | Little One, Little One |
| Ballerina Princess | Spider-Man |
| Silver Swan | Scooby-Doo |
| My Baby Book | Special Delivery |
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Can the book be personalized for a child located in another country?
Absolutley! Simply provide the country and province, for example to use Rome, Italy as the country and province, enter Rome as the "Hometown" and Italy as the state. Your personalized information will read as Rome, Italy in the book.
Are your books available in other languages?
Some of our books are available in Spanish. If you want to order a book in Spanish, please contact us for more information.
Is it okay to submit my order form without the child's age?
It will come out just as good regardless of whether the child's age is included in the book. The same goes for the child's middle name - it's up to you whether you want to include it in the story.
Can I see how the book is personalized for my child?
YES! We understand how important it is for you to see how your book is personalized with your child's information. Visit our Interactive Sample page where you can see how your child becomes the star of the story in three of our most popular books.
Also visit our Reading Room where you can read the entire story for all of our personalized books.
Can I read the entire story for all of the books?
Yes, you can read the entire story for all of our personalized books in our Reading Room.
Also visit our Interactive Sample page where you can see how your child becomes the star of the story in our most popular books.
How can I contact you if I'm having problems with your website?
If you experience any problems with our website, or the ordering process, please email us at info@kdnovelties.com or call us at 845-510-4090. We will respond within 24 hours and help you through any questions you may have.
Can I change the information I already submitted?
Yes, just send us a quick email at orders@kdnovelties.com or give us a call at 845-510-4090 within 24 hours of placing your order. (12 hours during the holiday season as orders are expedited) Please remember to provide your order number, name, the child's name and the name of the book along with the information you would like to change.
How do I redeem my Gift Certificate?
On Line - Select and fill out the personalized information for the book of your choice. In the View Cart section enter your gift certificate number and click "Apply". You will receive a confirmation that your gift certificate was accepted. Click on "Check Out" to provide your shipping address. Verify your information and click on "Place Order".
By Mail - Fill out the order form on the back of the gift certificate with the personalized information for the book. Mail the gift certificate to KD Novelties, P.O. Box 2164, Monroe, NY 10949.
What is PayPal and is it secure?
PayPal is a trusted and secure online payment system, used by many companies on the internet to collect payment from customers, safely and securely. eBay is one of the largest users of PayPal, with millions of members performing transactions every day. It is a free service to you, as the buyer. PayPal accepts all major credit cards and even lets you use your checking or savings account if desired. Click here for more information on PayPal.
Am I required to pay sales tax?
You are only required to pay sales tax if you are shipping to a New York State address. New York State sales tax will be applied to your order automatically if you are shipping to an address in New York State.
Why are both my phone number and email required?
Your phone number and email are required in case we need to contact you with any questions regarding your order. The reason why both are required is so we may contact you promptly to be able to process your order in a timely fashion.
Still have questions? Email us at info@ KDNovelties.com or call us at 845-510-4090.
Copyright © 2002-2009 KD Novelties
P.O. Box 2164 Monroe, NY 10949
Info@ KDNovelties.com
P.O. Box 2164 Monroe, NY 10949
Info@ KDNovelties.com
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